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» The Tent Motel » FAQs
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| FAQs |
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Frequently Asked Questions
Here are some of the most common questions asked by our customers.
Why hire?
Hiring equipment has many advantages over owning for both the personal and group user including:
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saving you money - hiring is in most cases cheaper than owning
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allowing you to "try before you buy"
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avoiding the situation of getting stuck with old gear that has little or no value
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having access to the latest equipment
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having no maintenance costs or worries
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not having the problem of storage
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reliability and knowing that the equipment will be in good working order when you need it.
Can I book equipment for hire?
Yes. It is advisable for equipment to be booked as early as possible to avoid disappointment. Bookings can be made via our website. Full payment is required at time of booking. Please refer to our conditions of hire for details.
How can I pay for hire equipment and products?
Payment can be made online at our website via credit card. We accept Visa and Mastercard.
Can I arrange for hire equipment to be delivered and picked up?
Yes. Most equipment can be delivered and picked up for a nominal fee to just about any location in Australia. Ask our sales staff for more details.
What do I need to hire equipment?
A valid drivers licence or passport for identification is required. A credit card imprint will be used as a deposit for all equipment hired.
Can I buy ex-hire gear?
Yes. Ex rental gear is available at most times of the year. If you hire gear and would like to buy it, talk with one of our sales staff and they wull advise you of the sale price. We will even deduct the most recent equipment hire cost from the price of the new gear!
Have any more questions. Contact us with your question and one of our staff will be in contact with you.
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